100% Guarantee: Thank you for shopping at DancingCells.com. Your
satisfaction is very important to us, and your business is greatly appreciated. It is our
goal to provide you with the finest products and customer service available.
We will try always to answer all e-mails within 12 hours. For the best
possible service, click on the links below.
Security | Catalogs |
Shipping | Payment Methods |
International | Backorders |
Returns | Lost or Stolen |
Damaged Items | Sales Tax |
We take your Privacy very seriously. All customer information will be used for internal
purposes only. No information will be given, shared or sold to any outside sources.
E-mail addresses are used only to send you your invoice and to correspond if there are
any problems or questions with your order. You can feel
safe having a shipment sent to your home or work address. We are committed to shipping
your order promptly and discreetly. Any questions or concerns? As always, do not
hesitate to contact us.
This is a secure site. All credit card transactions on our site are secured by
encryption during the checkout process and can not be intercepted or stolen. It is much
more likely that your card number will be stolen off credit card statements you throw
in the trash. However if you're still uneasy about online ordering, you can always order
by calling, faxing or mail.
We do not offer catalogs. We are adding new products so often that it would not be
feasible to print a catalog. If you have a specific question or there is something
you would like to see us carry please feel free to e-mail us.
Please, allow up to 2 weeks for delivery. All in stock orders should arrive within
6-14 BUSINESS days. Shipping charges in the United States are determined by the order
*All orders to APO/FPO addresses are regular United States shipping charges.
Shipping to Different Address
If you would like your package shipped to an address other than the address your
credit card statement goes to, we require additional information. You MUST have the
phone number of the billing address on the order form. There is a good chance we
will call to confirm your order. If the phone number does not match the phone number
you have on file with your credit card company, or it does not match the phone number
in the phone book, you will be required to fax us a copy of your actual credit card,
the 3 digit number on the back of your credit card and your signature. Please
understand we do this to protect our customers against fraudulent transactions.
We accept the following payment methods:
- Credit Card
- Paypal Account
- Money Order*
*Send checks or money orders to:
Ilona's Health Center
P.O. Box 678
Palm Springs, CA 92263
We no longer take International orders through our website.
Backorders and out of stock merchandise
In the event that a product you order is on backorder you will be notified by e-mail
or if only part of your order is on back order you will receive a letter with that
part of your order. We will try and notify you of the approximate delivery date. If
you do not respond to our e-mail notification or letter, we will consider your order
to be valid and we will ship your backordered items as soon as they arrive.
No sale is Final. Your satisfaction is important to us. If you are not completely
satisfied with your purchase, we will gladly exchange it or refund the purchase
price. You may request a refund up to 30 days after you receive your order. To
return an item, you must first call or email us. We will reply with information
as to how and where to return the item. Please note that you must pay shipping and
handling when returning merchandise to us. Sorry shipping and handling costs are
non-refundable. We recommend that you send your return insured. We are not
responsible for lost returns. When returning an item, if you use the United States
Postal Service Priority Mail, they will provide a box for free.
Lost or Stolen items
We are not responsible for lost or stolen packages. If there is a problem, we will
provide proof that it was delivered.
All orders submitted online using credit card are immediately confirmed via email.
You will be e-mailed an invoice of your purchase.
We make every effort to prevent shipping damage, however, please keep the original
shipping carton. If there appears to be shipping damage, please call or email us
immediately. We will generally defer to our return policy on damaged goods.
We charge required local and state taxes for California. The appropriate amount will
be applied to your order when it is totaled by our computer system.
If you have questions, comments or concerns, please contact us. We'll be glad to
help you. Contact Information is at the bottom of every page!
It is always our pleasure to serve you! Thank you for visiting!